Aqua Quest Return Policy:

We are confident that you will be completely satisfied with your purchase. However, there may be the rare occasion that you have to return your product to us.

We will issue a full refund for any items returned in new condition, less all related shipping costs incurred in dispatching the item to you, and shipped back within 60 days of original purchase. We also recommend you send the item back to us using a delivery service with tracking. This insures your item in the unlikely event that your parcel goes missing and also provides you with a proof of postage. Merchandise must be new with tags to receive a refund or merchandise exchange, and refunds will be issued based on the original form of payment.

Contact us at 1-844-775-7770 or email explaining the problem and a member of our customer service team will be happy to assist you.